Terms and Conditions
All website design, text, graphics, the selection and arrangement thereof, and all software Copyright 2020, W.F. Young, Inc. D.B.A. The Missing Link® ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for individual use only, no commercial reproductions or use of any materials is permitted, unless granted explicit written permission by W.F. Young, Inc. Any other use of materials on this website – including reproduction for purposes other than noted above, modification, distribution, or replication-without the prior written permission of W.F. Young, is strictly prohibited.
The trademarks, names, logos and services marks including, but not limited to, The Missing Link® and all page headers, custom graphics and button icons displayed on this website are service marks, trademarks, and/or trade dress of W. F. Young, Inc. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of W.F. Young, Inc. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.
W. F. Young, Inc. is providing this website and its contents on an “as is” basis and makes no representations or warranties of any kind with respect to this website or its contents. This website and all the statements within have not been evaluated by the Food & Drug Administration. This website and the information contained within is not intended to diagnose, treat, cure or prevent any disease. Price and availability information is subject to change without notice.
Limitation of Liability
Except as specifically stated on this website, neither W.F. Young, Inc. nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of damage to property and claims of third parties.
W.F. Young, Inc. reserves the right to revise the terms and conditions of this Agreement at any time. Any such revision will be binding and effective immediately upon posting of the revised Agreement on our website. Your continued use of our website constitutes agreement to any revision of the terms and conditions of this Agreement.
Information Collection, General Use:
You are not required to register or provide us with any personal information in order to view information on our website. We do collect anonymous, non-personal information about your use of our website. For example, we collect non-personal information about your use of our website through the use of “Cookies”. We also use a third-party service provider to serve ads on our behalf across the Internet. They may collect anonymous information about your visits to our Web website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please click here.
To provide exceptional service, we ask for telephone and email contact information with all requests to contact us. This helps us to resolve problems quickly. We promise that we will never sell or rent your telephone or email information to third party marketers. If you opt-in to receive our promotional emails, you can unsubscribe at any time through the unsubscribe link in each email.
Returns & Refund Policy
The Missing Link products are 100% guaranteed. If for any reason you are unsatisfied, contact customer service to begin a return, replacement and or refund depending on the specific case. All return refunds will be credited back to the original payment source.
This agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts without regard to choice of law rules. By using this website, you irrevocably consent to the exclusive personal jurisdiction of the federal and state courts located in the Commonwealth of Massachusetts, as applicable, for any matter arising out of or relating to this Agreement. If any provision of this Agreement shall be unlawful, void, of for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein.
In select instances testimonial language displayed on this website was provided by equestrians who may or may not have received product samples at no cost for trial or sponsorship by W.F. Young, Inc.